- December 23, 2014 at 6:01 am #55768
User search is based on wp username (check username column in All Users page). I checked again and it is working fine in my test. If you want , i can check it in your server. In that case send temporary wp-admin login info in private reply. Thanks.December 23, 2014 at 6:10 am #55769This reply has been marked as private.December 30, 2014 at 6:12 pm #55803
Have you been able to recreate the issue on either your site or my site?
Craig.January 3, 2015 at 5:06 pm #55838
We checked this issue in our test environment. Usernames are searchable (both single and multiple words usernames). Check the screenshot attached.
btw your server responses with 404 on provided url.
Thanks.January 3, 2015 at 7:24 pm #55840
Thanks for the reply. Did you understand my comment about the host-headers? You will have to add the 2 host entries in to your hosts file to connect to my site.
I’ve just deactivated all plugins except your messaging plugin and enabled a default theme and it still doesn’t work. Your version of the plugin must be different to the version I have installed. Can you please log-on to my site to work out what’s different please?
I’m now running out of time, I raised this issue 23rd November and this issue is stopping me going live with my site, can you give this issue priority please?
Thanks for your help.
Craig.January 4, 2015 at 4:50 pm #55851
I did edit host file and got 404. Did you notice the screenshot attached above? I mean, search function looks for ‘Username’, not ‘Name’January 4, 2015 at 5:05 pm #55853
I am searching on the username field, our username field is made up of “first-name last-name”.
There must be something wrong with your host file entry, because it works and has always worked for me and everyone else. Does your host file look similar to this?
Craig.January 4, 2015 at 5:22 pm #55856
Yes, no problem in my host file. Send admin of a regular stage site so i can check the issue and get it over with. Thanks.January 4, 2015 at 5:49 pm #55859This reply has been marked as private.January 4, 2015 at 7:39 pm #55866
Finally it is done. Installed updated version in your site. Thanks.January 4, 2015 at 9:31 pm #55867
Excellent, it’s working thanks!!! As this is my test site, how do I put a copy on my soon to be live site? Will you release a new version through your website?
Thanks for your help.
Craig.January 4, 2015 at 9:53 pm #55868
Don’t worry I FTP’d it across, plus I can see it’s on your site now as a download. Thanks for your help and I will leave you alone now!
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